Reid Heating and Cooling

Sarah Esther Mamane a week ago

I use the Home Service group for the Accurate Security system. My system had been functioning well until an Internet outage. I called the company and was connected a few minutes later to the technician who gave me clear instructions for troubleshooting. The troubleshooting on the phone didn't work, so the technician came in person a couple days later and got my system working again! He also provided useful tips for using my system optimally. The technician working for the company is very kind and professional. The company charges a very reasonable monthly price for it's security system. So I am very satisfied with the service this company offers.

Jamie Drew a month ago

This was top-notch service from start to finish. After being affected by the Ottawa floods on Canada Day, I was referred to Carlo. Without hesitation, he stepped up to help us immediately replace our furnace and hot water tank. The entire team was incredibly knowledgeable and professional throughout the process. While their pricing was extremely competitive, I am a firm believer that service is the ultimate value—and that’s exactly what sets them apart from the big-box competitors. The installation crew was efficient, meticulous, and made sure everything was perfectly to spec. I’ve already cancelled my contract with my previous provider and will absolutely be using Carlo and his team for all of our heating and cooling needs moving forward.

Pierre Lemieux 2 months ago

Outstanding service! Well done to Reid Heating and Cooling! Replacing our oil furnace and air conditioner was a big ticket project. To prepare and to make the best choice, we sought 4 separate estimates. The Reid salesman Tim was honest and forthright, and they offered very competitive pricing. Reid sent their install manager Dave two weeks early to scope out the setup and what would be involved. Reid sent a team of 6 to remove the old furnace, remove the oil tank, install the new furnace, vent it, install the heat pump, connect the propane tanks, along with some BBQ boxes. Their work was thorough and professional. They answered questions I had throughout the process and respected my input when a decision needed to be made . The install took one full day and went perfectly. I highly recommend Reid Heating and Cooling! ....and for those of you with oil furnaces, be sure to let your insurance company know when you switch to a propane furnace/heat pump and your premiums will drop noticeably.....

Marilyn Leboldus 3 months ago

Excellent service by Luca and newcomer I guess to your company and his mentor Adam for today’s assessment of the air conditioner or heat pump. Would’ve given full five star, but Adam couldn’t finish the job. He will try to order a part for it otherwise once everything’s done and it’s not working it’s a five star thank you very much for the service and for helping me to follow up with whatever company should be surveying it thank you Reid heating.

Stephen Arnold 3 months ago

The technician was very polite, efficient & knowledgeable. He explained clearly the steps he took to check the efficiency of the A/C, respecting the furnace. He also checked how the outdoor component worked & cleaned the intake (my name for the parts) and grills. We were very pleased with his service of our A/C.